Re: Dealer Question - Cliffs in Danbury CT? (SP8)
My Motofix story : Made appointment for 12K service , 3 week wait. Brought it in, supposed to have it back in 2 days. They called and said they didn't have any parts to service it. (98 916). Left it there a week, still no parts. Service guy calls and asks if I want to take for the weekend and then bring it back. I did and the front timing belt broke and bent the valves. I knew it needed the service and rode it anyway so my bad (sort of). I have them pick the bike up and repair it. $1400.00. They deliver the bike by truck, I roll it in the garage and lock it up. Next nice day I go to ride it, roll it out of garage, gear up, sit on bike , cranks but no start. Check gas, OK. Call dealer and ask to speak to mechanic that worked on bike, he no longer works there. Ask for advice, none available. Asked when they could look at it, 2 weeks. I told him I had just spent $1400.00 on service and repair and he said he was sorry but they were busy. Bike had been serviced there 3 or 4 times before. I had purchased a new 2000 R1 there and had an 04 R1 on order at the time of this debacle. Got my deposit back and bought the R1 elsewhere. I heard a rumor that a independant shop with capable techs was going to open soon here in Fairfield. Hope so !