My '04 800SS was running GREAT. Never a problem. It's a daily driver also and was running great and just normal yesterday. Got on it this morning and immediately new something was wrong. Made it about two miles and could not go any farther. It will crank up but will not stay running on it's own. Stalled out every time you close the throttle. Limped her home and first thing I pulled the plugs. Both plugs were completely soot black as they could be. CRAP. This sucks. Anyways, should be under warranty so my options are Good Times in Sacramento or Munroe Motors in the bay. Called to both places and received nothing but the absolute best assistance from Nick at Munroe. He talked me through a bunch of things over the phone to see if we could find anything simple. His biggest concern was if I was stranded or not. Told me exactly what to do and where to bring it and they'd get right on it. Called Good Times and the guys was pretty much yea, bring it in and we'll take a look. Expect about three to four days for any results. That was about the end of the conversation. About what I expected from Good Times but wanted to see if you guys had any inputs either way?? This is at Munroe in East Bay, not downtown but they are the same operation I believe? I think I've made up my mind already (if you can tell) but I would still love your inputs. Oh yea, didn't go to Nichols because they don't do warranty work yet.