[woodmanr]

When i first got my 888, i needed a service, still had the original belts and hoses, so i went to the local dealer and dropped it off. This was in april, and they wouldn't be able get to it until may. So, we dropped it off in april, since they said "they would get to it when they had some spare time". So, I dropped it off, went down to the local liquor store, bought 3 cases of beer, and came back and gave it to the mechanics in the back. Well, it still took until may to finish it, but ever since then, the service has been great. They know my name, my bikes, and will cut me a deals when it comes to mounting tires and such. Building up that customer/service relation is the key IMHO.