I have to admit I was pissed off once and sent Chris an email about it. Something to do with Brake tech rotors. Nothing Chris or CCW had done. I was mad. I was going to cut off my nose to spite my face (throw out the rotors and buy another brand).
Chris called me and in 30 seconds he distilled it all and helped me see the right path to take. I was having a bad day.
Now I'm a happy customer again. Chris is a good guy. Kept his cool. End of story.
But I did have an encounter with this hot head mechanic. Man he thought he knew it all. I asked him a question and he threw a hissy fit. Told me he was an ace mechanic and that he knew it all. I asked the question again. He blew up. Threw his harp at me if I remember.
