MAN what a mess.
Chris bro, there are crazy people out there in the world today. Your patience is far beyond mine when dealing with some of these nutzo's like Steve. Any customer who sends an e-mail using the F word constantly, doesn't deserve the time of day. But you ended up communicating with him again and trying to help the issue. Bravo for doing that and it shows you're truly exactly who I thought you were; A stand-up guy!
The OP Steve, really needs to learn how to control his anger and maintain composure. If he was good enough tech to guess on the diagnosis, installing the new relay should have been a snap! You take one relay out and install the other one. Chris even told him, you can install it anyway you want and it will work! I mean, how basically simple is that? Even Chris can make it basic enough for some tech in Alabama to figure it out! Yea, that was a low blow, but only someone from the south who was a "humanitarian" would SNAP at something as silly and ridiculous as someone not guiding him through the install.
So yea, Steve... you could be the nicest guy in the world. Chris is a one man band and he tried to help, got fed up and moved on. At least he tried...
Ohh and Chris, keep up the good work!
