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Originally Posted by duc1036
Welcome to the wonderful world of Ducati and motorcycle mechanics in general. This is why I do all my own work if possible. Used some big and I mean big names in Ducati world and have been very disappointed. Ripped off actually. Shoddy workmanship, over charged and lied to.
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Absolutely. There is actually only one guy I trust locally to fix Ducati's besides friends of mine and myself. He runs a private little shop in the back-ass of Sun Valley California and doesn't even advertise he's been a Ducati service mechanic for 5 years. Needless to say, his work is top-notch.
Point of the story... dealerships have to get you in and out very quickly. They have a back-log of bikes waiting for parts, etc. Dealers can't spend the quality time with with the bike to do it right. Every dealer mechanic I've dealt with has been over-worked, under paid and not very patient.
IDK if going to yet ANOTHER dealer, would be of any use to you. In fact, one thats not specifically Ducati orientated might be even WORSE!
My suggestion is simple; Do some research and find someone who isn't a dealer, just a private shop who knows how to fix Ducati's. In most cases they'll take the extra time needed to get it done right. May not be quick, but every screw will be returned to its proper place!
Sorry Duc Pond messed up your bike, they're great guys, its sad you won't go back. Good luck in the future!