[bruce19]

This is a bit of a story but here goes. Since I bought my first Ducati in 1998 I have used nothing but CRG mirrors. That would include use on 4 Ducs, a Triumph and a Yamaha FZ1. When I got the FZ this past August I immediately put a pair of CRG mirrors on it. Bought them new from the dealer. So, last month after putting only 2K mi. on the FZ I noticed that the throttle side mirror seemed to be out of adjustment. So I decided to loosen the bracket to adjust the mirror. As I started doing this, the bracket literally fell apart in my hand. I took the bracket to the dealer who offered to contact CRG to see if they'd warranty the part. A week later the part was in but CRG declined to warranty it. As it turns out they sent me the upper half of the bracket only (which was what actually broke) and the dealer charged me their cost for the part. That came to over $21. This is for 1/2 bracket that measures about 2-3" long. So, I contacted CRG and told them my story. Explained that I was a 10 yr. customer and had never had a problem before. After several e-mails I was basically told that they had concluded that it was faulty installation that caused the problem and declined to do anything for me. I am so done with CRG. It's hard to believe that a company would provoke this kind of ill will for a part that probably cost them $10.