[Ducati23]

The pawl spring very rarely is an issue (behind the clutch under the right side cover). Under the left side cover, check the shift rachet arm tension spring (the one in the 90 degree angle area) that holds the rachet arm down and check the rachet arm shift stop (small tab that sits under the shift select wheel pins during a shift) Both can break, usually one follows the other when a break happens. This isn't common out of the blue, but happens frequently if a left side tip over occurs. The parts are not expensive as Ducati parts go.

The centering of the rachet arm is also important but to do this correctly it requires a Ducati tool that allows the arm centering mark to be centered visually while the transmission is manually placed in 2nd gear.

The factorypro kit won't fix either of these problems and doesn't really do much since the Ducati shift star and detent spring are adequate from the start. On many bikes the factorypro kit helps a bunch, not so much with the Ducati application.

These problems are best left to a Ducati service tech, but you can try to do it on your own. The actual transmission is rarely damaged as it is nearly bullet proof. Of course there are exceptions but not very many.